Terms of service.
About the house:
Palazzo Nianu ist neither a guest house nor a boutique hotel, but a house that you can rent and make it a home just for yourself. The house is set inside a small village in the countryside, next to the historical church of Neviano.
Reservations and Cancellations:
On booking, a deposit of 30% of the booking amount is required. The remainder must be paid no later than 6 weeks before the start of your stay. When booking within the period of 6 weeks, the total amount must be paid immediately. In case of cancellation less than 14 days before the start of your stay, 50% of the deposit will be returned. Our cancellation policy allows guests to receive a full refund if they cancel within 24 hours of booking and at least 14 days before the arrival.
No refund is provided for cancellation done starting from 7 days before the arrival.A security deposit of € 1.000 is required to be paid until 1 week before your arrival. The payment can be made via Paypal. The deposit will be refunded by the latest 7 days after check out. Any damage or loss to the property will be deducted from the deposit.The Palazzo comprises following:
One Master Bedroom with en-suite bathroom
Two Bedrooms with shared bathroom
Large lounge, library
Kitchen, indoor and outdoor dining areas
Roofscape for sunbathing and plunge pool
Security:
Alarm system
Strongbox
Kitchen facilities:
combined fridge & freezer
Induction field cooking, oven
Nespresso machine
dish washer
House facilities:
Air conditioning cold & hot
Washing machine
Wi-Fi
Body wash and shampoo
Set of small and large towel/person
Bath gowns
Palazzo Neviano has no TVs installed, but instead offers a selection of books to be enjoyed :)
Final Cleaning Fee:
A final cleaning fee of 100€ will be charged at the end of your stay
Included Services:
Cleaning once a week / extra cleaning can be arranged for an extra charge of 90€/service
Bed linen and towels change every week/ extra change can be arranged for an extra charge of 50€/change
Palazzo Nianu is a pet friendly house, and yes being in the countryside you may encounter other species other than humans ;)
Please let us know if you have any questions or concerns, we are happy to help out with tips and suggestions.
A presto!